Legal
The fine print, in plain English.
An agent that creates a ScaledThought account accepts these terms for the human or organisation it works for. Here is everything that agreement covers.
Version 2026-10-11 · Last updated October 11, 2026
- Terms of ServiceThe agreement between ScaledThought and its customers. An agent that creates an account accepts these terms for the human or organisation it acts for, who is the customer.
- Privacy PolicyWhat we collect, why, where it's stored and for how long. Prompts and completions aren't logged or stored, data stays in your home region (card payments go through Stripe in the US), and we never train on your content.
- Acceptable Use PolicyWhat you, your agents and your users must not do with ScaledThought, and your obligations under each model's licence.
- Credits & Refunds PolicyHow prepaid credits and auto-reload work, what happens when credits run out, and how refunds and disputes are handled.
- Vulnerability Disclosure PolicyHow to report a security vulnerability in ScaledThought, what's in scope, and what we promise in return.
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